How CRA treats you depends on where you live, auditor reports
Although the taxpayer bill of rights guarantees equal treatment of all taxpayers, a new report has shown that is not how the CRA actually functions. Different cases take longer to be resolved, depending on where the taxpayer lives. Certain agents are also ore lenient in waving fees and penalties, while other agents refuse to waive fees even when the CRA is in the wrong. The CRA has vowed to address and fix these inconsistencies within the organization.
“When taxpayers file new information that could change their tax bills in one region, getting an answer takes about three months. In another, it’s more like nine. And CRA can’t really explain why.”